The Resident Ambassador
Go beyond expectations to make living at your community relaxed, easy, and unlike any other apartment experience
- Research new resident amenities, activities, and loyalty programs that can help add value to your community and drive incremental revenue
- Represent the Cortland brand by embodying our mission, vision, and values – and infusing them into resident programs and relations
Manage resident communication initiatives, effectively identifying and sharing meaningful information
The Data Driver
Keep your finger on the pulse of resident satisfaction levels to make sure we are delivering everything our residents expect
- Update and monitor performance management dashboards that measure renewal rates, resident satisfaction, move-ins/move-outs, traffic activity, closing ratios, application statuses, and other key community metrics
- Research and help establish programs for each phase of the resident lifecycle — from lease signing to renewal
- Maintain a database of proven best practices for resident experience programs
The Team Player
Guide your team in the creation of meaningful resident experience programs by creating tactical plans and evaluating community performance
- Inspire your community colleagues to continually strengthen resident event strategies
- Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals
- Serve as a go-to resource for community teams and portfolio leadership
The Impact You Can Make
Your reputation as a hands-on manager and decisive tactician grows daily, and the Community Manager feels totally confident leaving you to run the community during absences.
- Your team is ground zero for great ideas that spread to our other communities in the region.
- Colleagues seek your advice on how to best deploy project/program management technology to enhance their operational performance.
- Bachelor’s degree in Business, Communications, Marketing, Management, or related field required
- 3+ years of customer managing experience and/or customer loyalty programs in the hospitality, travel, or ecommerce sectors
- Strong background developing and implementing customer contact plans, customer research and segmentation initiatives, and email marketing campaigns (knowledge of marketing automation systems preferred)
- Demonstrated sales and customer service expertise
- Exceptional written and verbal communication skills
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected] or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
Hiring Organization / Company: Cortland
Basic Salary: To Be Discussed
Employement Type: Full-Time
Job Location Information:
City: Fort Worth
Location: Fort Worth, Tx 76177
Date Posted: 2021-04-08
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Tips on how to become successful in a career in real estate
Real estate has proven to be one of the most lucrative businesses to engage in today. This is because of the recent demand for properties by leasing, renting, and buying, which has seen prices drop and rise at the same time. Becoming successful in real estate is a dream come true once you have gone to school for it and worked hard. Real estate has several career opportunities for you, such as agents, advocates, brokers, property managers, and auctioneers. Success, however, will come with some challenges that you have to embrace and keep pushing. How you take these challenges will determine your success, and thus you ought to stay positive and keep pushing.
Success can be quite demanding due to lots of pressure from both your peers and yourself. However, it should be something you are excited about, especially how venturing into real estate is beautiful. You will have the opportunity to work with creative minds, clients who are enthusiastic about buying and selling property, and networking with those who are ahead of you. The article is here to guide you on how to do it and embrace each step to your success in real estate. How do you do it? Here are ten tips for a successful career in real estate:
1. Passion defines it all
Doing something you are in love with and passionate about will always result in dedication and commitment, which return determines your success. Do not jump into real estate if you are not excited about it because you will have no direction or zeal to keep going. Once you are passionate about real estate, you will never complain along the way of issues, but instead, you will have every reason to overcome because you are in love with what you are doing. Passion will give you a sense of drive because you not only have what it takes to succeed but also yearn for it.
2. Make the internet your first love
The internet has an excellent opportunity for you if you want to be successful in real estate. There is lots of information on it that you can use to learn about what others are doing and market yourself in the real estate industry, which is highly competitive. It would help if you did lots of research on what others are offering in the market in terms of price, trends, and structural creativity. Self-marketing to gain popularity is also crucial for you to be successful. Do it aggressively through the various online platforms you dispose of, such as creating social media pages, websites, and a blog to promote what you are doing.
Starting your career in real estate and expecting success in the first few months or years is not the best idea for you. You should be patient because if you do so, you may end up frustrated and quit while you are still young at it. Instead, embrace the process and acknowledge that the first few months or years for you will not be easy. You are venturing into real estate for the first time, and thus you have to learn the process. Each step in the process matters a lot in your success, and therefore you have to be ready to learn and gain experience. Most people fail because they want to become rich fast in real estate, not knowing the struggles others went through to get to the heights they now are at.
It’s important to know that you cannot make it on your own. Even though you alone can determine your success, you need to work with others to succeed. Networking those in real estate and accompanying sectors will lead to trustworthy and mutually beneficial relationships. You will be working with like-minded people who will help you grow through their experience in real estate. Connect with those who are ahead and your peers also in real estate so that you can learn from them and even exchange ideas on how to get better. Networking will also see to it that you learn what you need to avoid, and thus you become one step ahead since you avoided falling into it. While your network, take only those who will see you through your success along instead of having a pool that may drag you behind.
5. Have a plan
How you begin will determine a lot. It would be best if you had a plan that will guide you through everything you do. A plan gives you a sense of direction because you have laid out your goals and objectives against the actions needed to succeed. Have a plan before you begin that will guide you through each step you will take, and thus you will not dilly dally along the way. Once you accomplish something, tick it against what your plan had stated and the purpose for those not yet achieved. When making your plan, be realistic because if not, you will end up in so much pressure, which is not suitable for you. Define what you want and make sure you can achieve it with healthy strain. Real estate for you should be smooth, and thus your plan needs to match what you are capable of.
6. Think like a business person
It would help if you had an independent and open mind in real estate to be successful. Venturing in it will require you to make strategic decisions due to the factors influencing real estate. You have to be ready for issues such as inflation, rise in demand, client preferences, and many more, which require you to think like a businessman. Your career in real estate in real estate will require you not to be rigid but to have an open mind about things. The decisions you make need to realize growth and not fall short of your success. Real estate is a lucrative business and thus needs a match for it. Your success in real estate in whatever career you are pursuing will require you to think like a businessman rather than an employee.
7. Gain new clients while you retain the ones you have
As soon as you start selling, you need not stay comfortable but stay hungry. This should be by looking for new potential clients aggressively by offering what they need. Clients will always be attracted to what you have installed for them so long as it gives them value for their money. It’s, therefore, your job to satisfy their expectations so that you can have new sales and leases and while doing so, do not forget about those you have. It will be so wrong of you to forget about those paid for your first sales and leases as you only think about new sales. Retaining your previous clients’ connections is essential because they become your brand ambassadors. They will always champion for you and help you through referrals to gain business from potential leads.
8. Get your papers right
Real estate requires lots of paperwork for a successful transaction. Therefore, you should ensure that you have all the documents needed to work in real estate as a career. These documents will include licenses, buyer’s agent agreements, closing disclosure, property deed, and home inspection reports, among many more. Professionalism is required of you for a successful buy or sell in real estate, and one way to guarantee your clients of this is by having your paperwork right. Clients choose you if you are good at what you do. These documents assure them that you are not a quack trying to fraud them off their cash, but you are legitimate and ethical in what you do.
9. Get ready for the competition
You need to know that real estate faces aggressive competition. It’s therefore useful if you expect it and know how to have an edge to it. You should be unique in what you do so that you stand out from the rest and have comparable points. Please do not copy what others are doing because they succeeded. It’s okay to look into what they are doing, but while doing so, look for what they are not offering that can add value to you as a person in real estate. Success in real estate will only be determined by how you face your competitors. Therefore, they should not scare you, but instead, be a basis for you to be better than them.
10. Establish a track record of your experience
Lastly, you need to make people have something they can talk about you. Your track record should be your selling to by the reputation that you have against your peers. Through the experience you have gained over the years, you should aim at getting better every day. Clients will want to see the previous works done on your portfolio or look at reviews on your website. Your track record should speak for itself and guarantee them that they can later attest to not regretting the decision made. Do not rush at selling or leasing what can ruin your reputation but instead mold it to applaud the excellent work you do.
Success in a real estate career is not a one-day affair. It requires you to be the best in what you do and always be ready for challenges. Strive at getting better and take each step as a lesson to your career.